Meet Nova Grant — the AI receptionist that answers your phones, and a team that automates everything behind her.
Your AI agent answers in under 2 seconds, books the appointment, and logs the lead — 24/7, no voicemail, no overflow. Then we take the busywork off your back office: intake, follow-ups, reporting, and the messy systems in between.
Does this sound familiar?
If even one of these hits home, you're losing money — or hours — every day you wait.
Calls slipping through the cracks
27% of calls to home services businesses go unanswered, and fewer than 3% of people sent to voicemail ever leave a message. You already paid to make that phone ring — the average lead costs $91. Every missed call is a purchased lead walking to your competitor.
Your team buried in busywork
Hours lost to FAQs, scheduling, and follow-ups instead of work that actually grows the business.
Hot leads going cold
Call a lead back within five minutes and you're 21 times more likely to qualify them than if you wait thirty. The average business takes 42 hours.
Drowning in paperwork
Intake forms, insurance checks, data entry, estimate follow-ups — repetitive back-office work that should run itself, but doesn't.
Sources: the 27% / 3% / $91 figures and the 5-minute / 42-hour comparisons come from LocaliQ campaign data, MIT, and Harvard Business Review, compiled in the 2026 Contractor Missed Call Report.
Technology that actually works for real businesses
We're a small business built for small business — delivering AI and automation you can feel the benefit of, not just pay for.
Christopher Hale
Founder · Gen-Link AI
We start with your phones. We don't stop there.
Most clients come to us to stop missing calls. That's where we begin — not where we end.
Answer
Your AI agent picks up in seconds, every call, every time. It books appointments, answers common questions, and logs every lead straight into your system — 24/7, no overflow, no voicemail black hole.
Automate
Once your phones are handled, we go after the work that quietly eats your week: insurance and eligibility checks, patient or customer intake, estimate and invoice follow-ups, reporting, and repetitive data entry.
Operate
Spreadsheets held together with hope. A CRM nobody updates. Tools that don't talk to each other. We fix the systems your business actually runs on — and stick around as your behind-the-scenes tech partner.
How much is the busywork really costing you?
Start with missed calls. The number is bigger than most owners think.
Based on a 25-day working month — and that's just the phones. The hours saved on intake, follow-ups, and reporting are on top of this.
Recover This RevenueWhat we automate
The AI receptionist is the start. Here's the back-office work we take off your plate next.
Healthcare
- Insurance eligibility and benefits verification
- Patient intake, forms, and pre-visit data collection
- Prior-authorization and claims-status follow-up
- Recall, reactivation, and no-show rebooking campaigns
- Reporting dashboards and EHR data entry
Home Services
- Estimate and quote follow-up
- Dispatch and scheduling coordination
- Invoice and payment chasing
- Maintenance-plan and renewal reminders
- Review generation and job-margin reporting
No, this doesn't replace your front desk.
It's the first question owners ask, so here's the honest answer: 82% of small businesses using AI grew their headcount over the past year — they didn't shrink it. Your front desk person doesn't want to answer the same insurance question forty times a week. They want to be with the patient in front of them. The agent takes the calls nobody has time for — the 6pm ones, the third-simultaneous-ring ones, the ones that currently go to voicemail and never call back. Your team gets to do the work you hired them for.
Source: U.S. Chamber of Commerce / Teneo Research, 2025
Two industries. Deep integration. Real results.
We don't do "general automation." We focus on Healthcare and Home Services — two industries where every missed call is a missed opportunity and every hour of back-office busywork is margin you'll never get back.
Healthcare
From clinics to private practices, we handle the front desk and the back office — appointment booking, patient intake, insurance questions, after-hours inquiries, and the data-heavy follow-up work that buries your staff.
Home Services
Plumbers, HVAC techs, electricians, and contractors — we make sure every call gets answered, every job gets booked, and every estimate gets followed up on. Then we automate the invoicing, scheduling, and reporting behind it.
Trusted by the people your clients already trust.
If you're a CPA or bookkeeper, a practice or operations consultant, or a field-service software reseller, your clients are already telling you where they're stuck. We turn those pain points into solutions.
Solve more for your clients
Add real automation outcomes to your relationships without adding to your own workload.
Referral & white-label options
Flexible ways to work together that fit how you already serve your clients.
A specialist partner
Deep focus in two verticals you serve every day — healthcare and home services.
Start small. Grow from there.
No long contracts to get started. We scope each step so you see value before you commit to the next.
Answer
Nova, your AI receptionist, is set up and integrated with your scheduling and CRM. The fastest way to stop losing calls — and the easiest place to start.
Automate
Scoped automation projects for the back-office work slowing your team down. Priced per project, with phased milestones.
Operate
Your ongoing AI and tech partner. We keep your automations sharp, clean up your systems, and tackle the next bottleneck as it appears.
